Testimonials

I am so pleased with the support and advice I’ve received from Clare Lowes and the team at BLB. This has been a complicated and, at times, emotional process but I was completely confident throughout that they were on top of everything. Clare made sure that I always felt in control of decisions that needed to be made, whilst still providing all the guidance and knowledge needed to secure a really positive outcome for my family and I. I wouldn’t have any doubt in recommending BLB to anyone in need of a personal injury solicitor.

All I can say is you’re a miracle worker! If only all solicitors could be like you.

Clare, you don’t know how lucky I feel to have found you. Only the almighty knows where I’d be now if I’d stayed with my last solicitor. He made me feel like a total nuisance but you always had time for me when I called. You are full of confidence, explain everything very clearly and from the first time I spoke to you I knew I was in good hands. Thank you for everything and to your lovely secretary Kate, who is always so helpful.

Thank you Richard for everything you’ve done for me and to Louise and your whole team.  Before I discovered you I was at my wits end.  [My former solicitors] were beyond a joke and I’m just so glad I eventually picked up the phone and spoke to you.  You are what all solicitors should be like!  I think I learnt more from you in that first call than I had from [my former solicitors] in over 2 years with them.  To actually speak to a solicitor who really understands CRPS was such a relief. Getting me into the Bath Hospital was a total turning point and I’m still staggered how obstructive my GP was about it until you spoke to her.  Ok, I’m still in pain and I’ve had to accept I always will be but it’s given me the skills I need to start to put some quality back into my life. Thank you again.

I'm very pleased that you've asked me to provide a testimonial as it gives me the opportunity to confirm what I said to you on the phone. You agreed to take on my claim from [my former solicitors] who I don't think had a clue. They were going through the motions and weren't interested in me. In fact, I don't think the person they had handling my case was even a solicitor. You weren't the first firm I approached to take it over and I think it was 2 others who said they wouldn't or couldn't take it on for various reasons. However, as soon as I picked up the phone and spoke to you, you gave me hope that the whole situation could be rescued and turned around. I think I learnt more from you in that call than I had from [my former solicitors] in 2 years up to that point. As well as your knowledge and skill which goes without saying, what was the best thing about you was that you always made yourself available and always listened to me. Well the process has now concluded and I feel very happy. Happy that the claim is over and happy that I've been properly compensated for everything I've been through. I just wish I could have had you representing me from day one. I shall recommend you at any opportunity. Anything to spread the word! Once again, thank you so much.

Following an accident at work I received a foot injury which left me with a condition called CRPS. My union solicitors did not fully understand this condition and did not wish to pursue my claim to it's full potential. I found BLB solicitors on the web site and made contact with them. Well, my feet did not touch the ground from day one! Mark was assigned to my case and kept me and my wife informed every step of the way by phone or email, along with his secretary Maggi. I cannot recommend you highly enough for your professionalism and expert advice and hard work. You and my barrister brought my claim to a most satisfactory conclusion. Thank you Mark.

I would like to express my sincere gratitude to Richard Lowes, his secretary Louise and everybody at BLB Solicitors who helped to bring my claim to a conclusion. My claim started life with other solicitors who, frankly, were totally incompetent and treated me like a commodity rather than a valued client. It took some time for me to summon the courage to change solicitors but it really was the best thing I could have done. The process was very straightforward. It really does feel strange to think that the claim has settled and that my life can now move forward. Having a degree of financial security has also removed another significant cause of stress in my life. I have no hesitation in strongly recommending BLB Solicitors. What initially impressed me when I first spoke to Richard was that I felt under no pressure to instruct him. He explained very clearly how he might be able to help but said he wanted me have a think over the weekend before deciding whether to instruct him, as I needed to be entirely sure that I was happy with him and his proposed course of action. Once again, a very big thank you. As requested, you may use this on your website.